PRIVACY POLICY

S&P Management Phuket Co., Ltd. (“S&P Management Phuket”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us, submit an enquiry, complete an online form, or interact with our advertisements and services.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Full name
• Email address
• Telephone or WhatsApp number
• Property type, such as villa, condominium or estate
• Property location
• Information contained in messages or enquiries you send to us
• Other information you voluntarily provide when contacting us

We may also collect certain technical information when you use our website, such as device information, browser information, IP address, website activity and information collected through cookies or similar technologies.

2. How We Collect Your Information

We may collect personal information when you:

• Submit an enquiry through our website
• Complete a Facebook or Instagram lead form
• Contact us by email, telephone, WhatsApp or social media
• Request a property consultation
• Communicate with us regarding our property-management services
• Interact with our website or online advertising

3. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries
• Contact you regarding your property
• Arrange property consultations
• Provide information about our property-management services
• Assess your property-management requirements
• Communicate with you regarding services you request
• Operate and improve our website and services
• Measure and improve our advertising and marketing activities
• Maintain appropriate business and administrative records
• Comply with applicable legal and regulatory obligations

We process personal data only where there is an appropriate legal basis under applicable law, such as where processing is necessary to respond to your request, perform or prepare to enter into a contract, comply with legal obligations, pursue legitimate interests where permitted, or where you have provided consent when consent is required.

4. Sharing of Personal Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary to service providers and business partners that assist us with operating our business, website, communications, advertising, IT systems and related services.

This may include platforms and service providers such as website hosting providers, email and communications providers, analytics providers, and advertising platforms such as Meta and Google.

We may also disclose information when required by law or where reasonably necessary to establish, exercise or defend legal rights.

5. International Data Transfers

Some service providers and technology platforms we use may process or store information outside Thailand.

Where personal data is transferred internationally, we will take appropriate steps as required by applicable data-protection law to protect that information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, managing enquiries and business relationships, and satisfying applicable legal, accounting or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to delete, destroy or anonymise it, subject to applicable legal requirements.

7. Data Security

We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Rights

Subject to the conditions and exceptions provided under applicable law, you may have rights concerning your personal information, including the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data
• Request restriction of certain processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data-protection authority

Thailand’s PDPA framework provides data-subject rights including access, correction, deletion, restriction, objection and, where applicable, portability.

9. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance and measure advertising effectiveness.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

10. Third-Party Services

Our website and communications may use or link to third-party services, including social-media platforms, advertising services and communication providers.

Those third parties may process personal information according to their own privacy policies. We encourage users to review the privacy information provided by those services.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal requirements.

The latest version will be published on this page together with the date of the most recent update.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact:

S&P Management Phuket Co., Ltd.
Email: info@sp-management-phuket.com
Phone: +66 63 216 1520
Website: sp-management-phuket.com
Phuket, Thailand